Job Description:

We are looking for a proactive and professional Front Desk Executive to manage our clients reception area and serve as the first point of contact for clients, visitors, and employees. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong commitment to providing exceptional customer service.

Company: Leading Hotel -Dehradun

Responsibilities:

• Greet and welcome visitors with a positive attitude, ensuring a warm and professional reception experience.
• Answer and direct phone calls in a courteous and efficient manner.
• Manage incoming and outgoing mail and packages.
• Maintain cleanliness and organization of the reception area and conference rooms.
• Assist with scheduling appointments and managing meeting room bookings.
• Provide administrative support to various departments as needed.

Requirements:

• Previous experience in a front desk or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain professionalism and composure in a fast-paced environment.
• High school diploma or equivalent; additional certification in office management is a plus.

Benefits:

• Competitive salary and benefits package
• Opportunities for career advancement and professional development
• Dynamic and collaborative work environment
• Employee discounts on company products/services